Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. The customer is required to provide their own hose.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

There is a NON REFUNDABLE DEPOSIT on every rental. During periods of severe weather conditions (i.e. rain, high winds, ect.) We reserve the right to cancel your reservations. If conditions are not too severe, we will give you the option of keeping the unit. If you decide to keep the unit for the term of the rental contract there will be no refunds.

 

If the weather is bad, we will reschedule your rental together. If you decide you do not want to reschedule your rental because of the weather being too severe or other circumstances and have paid your rental in full, you may request a refund of 50%. You will get refunded 50% of the remaining payment after card processing/bank fees. The other 50% of your payment is the NON REFUNDABLE DEPOSIT. If there is an unusual circumstance/emergency, a refund may be processed based on the discretion of us. If we decide there is a refund that should be processed for any reason, there will be at least a $20 non-refunded charge to cover bank processing fees.

 

Jump N Fun Rentals LLC reserves the right not to perform outdoor engagement when, in Jump N Fun Rentals judgment, weather conditions would be detrimental to the equipment and/or safety concerts for Renter. This includes but is not limited to wind, rain, or mud. A suitable indoor location could be reserved as an alternative site in the event of poor weather conditions.

A setup fee per unit will be applied to all rentals for setup and takedown, A $3 per mile mileage fee will auto generate if your address is outside of our 10-mile free delivery zone.
With increasing gas prices, we need the delivery fee to get to where you want your party! 

The customer is required to provide power for the unit, if the customer does not have power for the unit, we do have a generator the customer can rent for a fee.

When you inquire about renting, please send your party address so you can get an accurate quote. We can create your custom package with delivery fees and taxes included, once the quote is approved, we will move it to contract status then the 50% deposit is due. Once the deposit is paid your rental will be reserved for you. The rest of the payment is due BEFORE we set up.

Upon Delivery if you are not available (Don’t answer the door/phone or not home) we will have to leave to be able to serve our other customers. Your rental could be forfeited and there will be no refunds.

Before our arrival to set-up, please make sure all pets are put away and droppings are picked up. We want to keep our inflatables clean so you and everyone else can enjoy them.

 

Any sticks or debris that could puncture or get sucked in by the blower motor (leaves) should be picked up and taken care of. The person responsible for signing the Liability Contract (Payee) should be present when we arrive to sign. The Contract is also your receipt of payment.

 

We will need to know the closest electrical outlet to the area of installation for the Blower(s). If the customer needs power for the unit we do have a generator the customer can rent for a fee. If you are renting any water inflatables, please have a clear path to your waterspout, the customer needs to provide the water house. Make sure you are keeping an eye on the water and controlling it when needed. Too much water can cause a muddy mess that will lead to a difficult pick-up for us and possibly even a $75-$100 cleaning fee to be charged if the Inflatable is really dirty/muddy. We drop off the Inflatables clean for you and would like them back in the same condition.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.